Essentialware non-stick products are manufactured to exacting standards and, as such, will perform at least equal or superior to comparable products from all other non-stick product providers. We stand behind this claim of excellence with our “Ironclad Guarantee.”
We warrant that Essentialware® brand products are manufactured to stated specifications and will perform commensurate to the specification’s implied value. If, for whatever reason, that is not the case the user may return the product for a full refund or product exchange. All claims for refund or exchange must be made 30 days from receipt of the product.
If you are not satisfied with your purchase, you may return it for a full refund, company credit, or replacement. Please contact us by phone at 888-975-0405 for an RMA number that must appear on the return package. Essentialware will email a prepaid shipping label for the return package.